ISM uses cookies to enable us to track information about visits to the website and analyze this data for trends and statistics. When you access the website ISM’s system will record:

• The time and date of your visit to the website;

• What parts of the website you visit;

• How long you spend on any page of the website;

• How many times you visit the website;

• Which domain (country) you are visiting from.

This information does not identify you personally and will not be matched with any information which does identify you personally.

ISM does NOT use cookies to track where you go when you leave the website; or your personal information. You can configure your browser to reject cookies. Rejecting cookies will not restrict access to the website unless specifically stated on a page within the website. ISM uses and discloses aggregated non-personally identifying information collected through the website as part of the process of improving the website.

You can visit the website without revealing any personal information.

ISM may request personal information from you when you:

• Provide feedback on the website;

• Enter a competition from the website;

• Contact us through the website;

• Become a ISM subscriber to our e-newsletters;

• Become a ISM member to make a purchase.

• Membership

When you make a purchase on our site, you need to become a member. You provide the following information to ISM:

• Your name;

• Email address;

• Billing and shipping details;

• Telephone and fax numbers.

Your email address is your membership identification, and you choose your own password to access your account.

This website contains links to other sites and this privacy policy applies solely to information collected by ISM. We are not responsible for the privacy practices of such other sites.

If you wish to become a subscriber or a member, we ask for contact information such as name, street address and email address to provide these communications. Out of respect for your privacy, we offer the option for you to receive these types of communications. If your personally identifiable information changes (such as your postcode, phone, email or postal address), or if you no longer desire our service, we provide a way to correct, update or delete/deactivate your identifiable information provided to us, by using the unsubscribe feature in our email communications or logging into your personal membership account.

Safeguards will be maintained to protect personal information against unauthorised access, alteration, destruction, use or disclosure and against accidental loss. Any personal information that you submit to our website is held with the strictest confidence. Bloom uses and implements industry standards for the security and protection of information collected from its users. Once your personal information comes into our possession, we will take all reasonable steps to protect it.

Our site is secured by SSL, and offers a very high level of encryption for security. Should any unauthorised charges appear on your credit card as a result of shopping online with ISM, you must contact your credit card provider in accordance with its reporting rules and procedures.